Questions & answers
These are the questions we’re actually asked, most days, on Line and WhatsApp — about ordering a gift or present, how delivery works in Pattaya, and what happens if something goes wrong. If yours isn’t here, message us and a real person will answer.
Choose an occasion, pick one of the four boxes, personalise it with your card message and any extras, then choose your delivery date and a time slot that suits. It takes a couple of minutes and you don’t need an account. Order before 2 PM and we can deliver the same day in Pattaya.
No. You can order as a guest — we only ask for what we need to deliver the gift and send you the photo.
Yes, and many of our customers do. Order from anywhere, pay in your own time zone, and pick the exact delivery date and time slot you want in Pattaya — useful when you’re juggling the time difference. If it’s before 2 PM Thai time, same-day delivery is possible. The photo confirmation means you see it arrive even from the other side of the world.
Message us as soon as you can. If we haven’t started arranging it, we can usually change or cancel. Once flowers are cut and a box is packed, changes get harder — but tell us anyway and we’ll do our best.
Every occasion has four boxes — Sweet, Generous, Cherished and Lavish — and each one is complete: flowers, something sweet, a handwritten card and gift wrap, with more included as you go up. You’ll see the full contents on each box before you buy.
You can swap the flowers, choose your card design, and add extras like champagne, a cake, a teddy or a custom printed keepsake. If you want something entirely different, message us — we arrange custom gifts often.
Yes, by hand, by us. Write what you want to say at checkout and we’ll write it onto the card. You can leave your name off entirely if you’d rather stay anonymous.
For printed items like a photo cup, pillow or framed picture, you upload your photo when you add it to the box. These are made to order and need around ten days, so plan ahead — the whole order is delivered together once the printed item is ready.
Same day. Order before 2 PM and it arrives that afternoon. Later orders go out the next morning, or you can pick any future date you like.
Yes — at checkout you pick both the date and a time slot, so you can aim for the morning of a birthday, a lunchtime surprise at the office, or an evening delivery once they’re home. Order before 2 PM and today’s slots are available too.
Free on orders over ฿2,500 in Pattaya. Below that it’s a flat ฿150, shown at checkout before you pay. Our delivery page covers areas, timings and difficult addresses in more detail.
Yes, we do it every day. Give us the building name and unit or room number, plus the recipient’s phone if you have it. Our drivers know how Pattaya’s lobbies and front desks work.
We ship nationwide across Thailand. Choose your delivery date at checkout and we’ll show you what’s possible for that address.
You choose a bouquet size and prepay for 3, 6 or 12 months — the longer the term, the better the monthly rate. We then deliver a fresh, hand-arranged bouquet on the same day each month, and you pick the delivery day and time slot that suits when you sign up.
Yes — when your prepaid term ends it renews for the same length at the same price, so the flowers don’t stop unexpectedly. We message you on Line or WhatsApp seven days before any renewal with the date and amount, and cancelling takes one reply. You always keep every delivery you’ve already paid for.
Yes to both. Message us before the delivery day and we’ll skip it, move it to another date or time slot, or send it to a different address. A skipped month is added to the end of your term, so you never lose a delivery.
It’s one of the most popular ways to use it. We deliver to the recipient with a card each month, and the photo confirmation comes to you — they get the flowers, you get the credit.
We arrange from what’s freshest that week, which is how you get the nicest flowers for the price. If there’s something the recipient particularly loves — or can’t stand — tell us at sign-up and we’ll note it permanently.
Yes — a large share of our orders come from overseas. You order from wherever you are, pay in your own time, and we deliver in Pattaya. You never need to be in Thailand, and you don’t need a Thai bank account or phone number.
We photograph every delivery and send the picture to your Line or WhatsApp. That’s the whole reason we do it — when you’re thousands of kilometres away, a tracking number tells you a parcel moved, but a photograph tells you it arrived, looked beautiful, and reached the right person.
Very common, and usually fixable. Give us whatever you have — a condo name, a hotel, a soi number — plus the recipient’s phone number, and we’ll work it out. Our drivers know Pattaya’s buildings, and if we genuinely can’t locate it we’ll contact you before charging you.
Choose the delivery date and time slot at checkout in Thai time, and we’ll deliver then regardless of what time it is where you are. If you want it to land on the morning of a birthday in Thailand, pick that slot and forget about it — no need to stay up.
We’re a registered Thai company, Delivery For You Co., Ltd., with a real shop on Naklua Road you can find on a map. Payments go through secure providers, and you can message us on Line or WhatsApp before ordering if you’d rather speak to a person first. Plenty of customers do exactly that the first time.
Yes. Write what you want to say and we’ll write it in Thai, or in both languages if you prefer. If you’d like help phrasing something, just ask — we do this often for people whose Thai isn’t fluent yet.
Card, bank transfer and other common methods — you’ll see the full list at checkout. Ordering from abroad is no problem.
Message us straight away with the photo and we’ll put it right. We’d rather fix a problem quickly than argue about it — our name is on every box that leaves the shop.
Very close. Flowers are natural and seasonal, so an exact stem or shade sometimes varies — but the size, style and feel always match what you ordered, and if we ever have to substitute something we upgrade rather than downgrade.
If you’d like. Opt in at checkout and we’ll message you before the same date next year, so a birthday or anniversary never catches you out again.