Pattatya Gift
PRIVACY POLICY Pattaya Gift — pattaya.gift Last updated: April 14, 2026
- Introduction
Send with Klaus Co., Ltd., operating under the brand name Pattaya Gift (“we”, “us”, “our”), is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data.
By using our website (pattaya.gift) or placing an order with us, you agree to the collection and use of your information as described in this policy.
- Who We Are
Send with Klaus Co., Ltd. Registered Address: 113/13 Boonsampan, Pattaya City, Bang Lamung District, Chon Buri 20150, Thailand Shop & Consultation: 665 Moo 5, Windmill Plaza, Naklua Road, Pattaya, Chon Buri 20150, Thailand 📧 pattayagift@atomicmail.io
- What Data We Collect
We may collect and process the following personal data:
- a) Data you provide to us directly:
- Full name
- Email address
- Phone number
- Delivery address
- Order details and special instructions
- Custom content you submit for personalized products (photos, text, etc.)
- Payment information (processed securely via Stripe — we do not store card details)
- Communications you send us via email, Line, WhatsApp, or Telegram
- b) Data collected automatically when you visit our website:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type
- Cookies and similar tracking technologies
- c) Data from third parties:
- Payment data from our payment processor (Stripe)
- Social media interactions if you contact us via Facebook, Instagram, TikTok, or X (Twitter)
- How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfill your orders
- To communicate with you about your order status, delivery, and any issues
- To process payments and prevent fraud
- To respond to your enquiries and provide customer support
- To send you marketing communications (only with your consent)
- To improve our website and services
- To comply with our legal obligations
- To resolve disputes and enforce our Terms of Use
- Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract: Processing is necessary to fulfill your order and deliver our services.
- Legitimate interests: We process certain data to operate and improve our business, prevent fraud, and protect our rights.
- Consent: We process your data for marketing communications only when you have opted in. You may withdraw your consent at any time.
- Legal obligation: We may process data where required to comply with applicable Thai law.
- Payment Data and Security
All credit and debit card payments are processed by Stripe, a PCI-DSS Level 1 compliant payment processor. We do not store, access, or process your card details on our own servers. Stripe’s use of your data is governed by the Stripe Privacy Policy, available at stripe.com/privacy.
Our website uses HTTPS encryption to protect all data transmitted between your browser and our site.
- Cookies
We use cookies to improve your experience on our website. Cookies are small text files stored on your device. We use the following types:
- Essential cookies: Required for the website to function (e.g. shopping cart, login session).
- Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics).
- Marketing cookies: Used to show relevant advertisements and track campaign performance.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
- Who We Share Your Data With
We do not sell your personal data. We may share your data with the following third parties only as necessary:
- Stripe — payment processing
- Delivery and courier services — to fulfill your order
- Email and messaging platforms — to communicate with you (e.g. Line, WhatsApp, Telegram)
- Website and analytics providers — to operate and improve our site
- Legal or regulatory authorities — if required by Thai law or court order
All third parties are required to handle your data securely and only for the purposes we specify.
- International Data Transfers
Some of our third-party service providers (such as Stripe or Google Analytics) may process your data outside of Thailand. Where this occurs, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
- Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including:
- Order records: retained for a minimum of 5 years for accounting and legal purposes.
- Marketing data: retained until you withdraw your consent or unsubscribe.
- Website usage data: retained for up to 26 months.
When data is no longer needed, we securely delete or anonymize it.
- Your Rights
You have the following rights regarding your personal data:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to correction: You can ask us to correct inaccurate or incomplete data.
- Right to deletion: You can request that we delete your personal data, subject to legal obligations.
- Right to object: You can object to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
- Right to data portability: You may request your data in a structured, machine-readable format.
To exercise any of these rights, contact us at pattayagift@atomicmail.io. We will respond within 30 days.
- Marketing Communications
We will only send you marketing emails or messages if you have opted in via our newsletter subscription or other consent mechanism. Every marketing message will include an easy option to unsubscribe or opt out. We do not share your contact details with third-party advertisers.
- Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
- Third-Party Links
Our website may contain links to third-party websites, including our social media pages (Facebook, Instagram, TikTok, X). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 pattayagift@atomicmail.io 🏢 Send with Klaus Co., Ltd., 113/13 Boonsampan, Pattaya City, Bang Lamung District, Chon Buri 20150, Thailand 🏪 Shop: 665 Moo 5, Windmill Plaza, Naklua Road, Pattaya, Chon Buri 20150, Thailand 💬 Available via Line, WhatsApp, and Telegram